Frequently asked questions (FAQ)
Math Books and Games
What makes your math books unique?
MegaGeex makes learning a joyride! Our books blend studying with fun activities and fascinating facts about world-renowned scientists, artists, and entrepreneurs. Your kids won't just crunch numbers; they'll navigate dot-to-dots, solve puzzles, traverse mazes, and uncover secret messages!
Are your activity books and games available in both digital and hard copy formats?
Do you offer any free content?
Yes, we do! Sign up here for a free mini-magazine and free printables featuring puzzles, games, and more. Keep an eye on your inbox for additional freebies!
Can I share the books with others?
Each purchase is for one household only. But don't worry, we offer additional licenses for sharing. Just drop us a line at email@example.com for details.
Shipping and Download Information
When will I receive my hard copy book?
Most hard copy books should arrive within 10-14 days or less - some territories such as Australia might take a little longer. Need it sooner? Contact us at firstname.lastname@example.org and we'll see what we can do.
How do I get my digital book?
Instantly! After purchase, you'll receive an email with a download link. Can't find it? Look for an email from MegaGeex Downloads, or contact us if you're having trouble.
Does the book download link expire?
No, your link is good for life. If it ever stops working, we're here to help!
I didn’t receive my download link. What now?
First, check your spam folder. Still no luck? Contact us at email@example.com, on Facebook, or Instagram. We'll get you sorted out.
I'm having trouble printing my digital product. What should I do?
We're here to help! Reach out to firstname.lastname@example.org with details about your issue.
I don’t have a printer. What can I do?
No printer, no problem! We offer hard copy books here.
What does shipping cost?
Shipping costs $5 for the US, CA, and UK, and $8 for the rest of the world. But here's some good news: orders over $20 ship free!
Can I upgrade my digital version to a hard copy?
Sure thing! Contact us for details.
I received the wrong product or link. What should I do?
Mistakes can happen sometimes and we take full responsibility for them! Please send your order information to email@example.com. We'll sort it out ASAP.
What if I'm not happy with my purchase?
We want you and your child to love our products. If you don't, let us know. Our 100% happiness guarantee means we'll do everything we can to put a smile back on your face.
How can I pay for my order?
You can pay using PayPal, or any of these credit cards: Visa, MasterCard, American Express, and Discover.
Can I use your products in my school?
Our products are designed for personal and home use. If you want to use them in a school setting, you'll need a license. Contact us at firstname.lastname@example.org for more information.