PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information.”
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
- By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency. -
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
Your data may be shared with Klaviyo for the purpose of managing our email campaigns. This may include contact details and demographic data, shopping histories, and details about consumers’ interactions with marketing communications.
You can opt out of targeted advertising by:
FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous
BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at firstname.lastname@example.org
Math Books and Games
What makes your math books unique?
MegaGeex makes learning a joyride! Our books blend studying with fun activities and fascinating facts about world-renowned scientists, artists, and entrepreneurs. Your kids won't just crunch numbers; they'll navigate dot-to-dots, solve puzzles, traverse mazes, and uncover secret messages!
Are your activity books and games available in both digital and hard copy formats?
Do you offer any free content?
Yes, we do! Sign up here for a free mini-magazine and free printables featuring puzzles, games, and more. Keep an eye on your inbox for additional freebies!
Can I share the books with others?
Each purchase is for one household only. But don't worry, we offer additional licenses for sharing. Just drop us a line at email@example.com for details.
Shipping and Download Information
When will I receive my hard copy book?
Most hard copy books should arrive within 10-14 days or less - some territories such as Australia might take a little longer. Need it sooner? Contact us at firstname.lastname@example.org and we'll see what we can do.
How do I get my digital book?
Instantly! After purchase, you'll receive an email with a download link. Can't find it? Look for an email from MegaGeex Downloads, or contact us if you're having trouble.
Does the book download link expire?
No, your link is good for life. If it ever stops working, we're here to help!
I didn’t receive my download link. What now?
First, check your spam folder. Still no luck? Contact us at email@example.com, on Facebook, or Instagram. We'll get you sorted out.
I'm having trouble printing my digital product. What should I do?
We're here to help! Reach out to firstname.lastname@example.org with details about your issue.
I don’t have a printer. What can I do?
No printer, no problem! We offer hard copy books here.
What does shipping cost?
Shipping costs $5 for the US, CA, and UK, and $8 for the rest of the world. But here's some good news: orders over $20 ship free!
Can I upgrade my digital version to a hard copy?
Sure thing! Contact us for details.
I received the wrong product or link. What should I do?
Mistakes can happen sometimes and we take full responsibility for them! Please send your order information to email@example.com. We'll sort it out ASAP.
What if I'm not happy with my purchase?
We want you and your child to love our products. If you don't, let us know. Our 100% happiness guarantee means we'll do everything we can to put a smile back on your face.
How can I pay for my order?
You can pay using PayPal, or any of these credit cards: Visa, MasterCard, American Express, and Discover.
Can I use your products in my school?
Our products are designed for personal and home use. If you want to use them in a school setting, you'll need a license. Contact us at firstname.lastname@example.org for more information.